Terms of service
Terms of Service
Last updated: September 10, 2026
These Terms of Service govern your use of the Ovalira® website and your purchase of products from us.
Ovalira® is operated by HONG KONG FOLLOWS THE TREND OF GLOBAL TRADE LIMITED.
By accessing our website or purchasing a product from us, you agree to these Terms of Service and our other applicable policies.
1. Company Information
Website Brand:
Ovalira®
Operator:
HONG KONG FOLLOWS THE TREND OF GLOBAL TRADE LIMITED
Company Registration No.:
80701135
Registered Address:
RM H22 UNIT C2, 2/F, HUNG TO CTR
94-96 HOW MING ST
KWUN TONG
HONG KONG
Email:
ovaliraforservice@gmail.com
Phone:
+852 4671 2213
2. Online Store
We operate an online retail store offering physical consumer products.
Our product selection may change from time to time.
We do not currently offer subscription products, digital products, or pre-order products unless clearly stated on a specific product page.
3. Product Information
We make reasonable efforts to present product descriptions, images, features, prices, and other information accurately.
Actual product appearance may vary slightly because of screen settings, product revisions, packaging changes, manufacturing variations, or other reasonable factors.
If information on a product page is materially incorrect, please contact us.
4. Prices
Product prices are displayed on the website before checkout.
Prices and promotions may change from time to time.
The price applicable to an order is the price displayed and accepted at the time the order is placed, subject to correction of obvious technical or pricing errors where permitted by applicable law.
5. Payment
We may accept payment methods including:
• Visa
• Mastercard
• American Express
• UnionPay
• Shop Pay
• Apple Pay
• Google Pay
• PayPal
Payment options available to a particular customer may vary depending on device, country, payment provider, or checkout configuration.
Payment must be authorized before an order can be processed.
6. Order Acceptance
After you place an order, you may receive an electronic order confirmation.
Receipt of an order confirmation does not necessarily mean that an order has been shipped.
We reserve the right to cancel or decline an order where reasonably necessary, including in cases involving payment failure, suspected fraud, unavailable inventory, technical errors, or inaccurate product pricing.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
7. Order Processing and Delivery
Orders are generally processed within 1–2 business days.
Estimated transit time after shipment is generally 1–3 business days for the United States, Canada, and Australia.
Delivery times are estimates and are not guaranteed.
Please review our Shipping Policy for additional information.
8. Shipping Charges
Standard shipping is USD $4.99 for orders under USD $49.
Standard shipping is free for orders of USD $49 or more.
Any applicable shipping charge will be shown during checkout.
9. Order Cancellation
Customers may request cancellation within 24 hours after placing an order, provided the order has not already been shipped.
Once an order has shipped, it cannot be canceled.
10. Address Changes
Customers should verify their shipping information before submitting an order.
If an address needs to be corrected, please contact us as soon as possible.
We may be able to update the address before shipment, but changes cannot be guaranteed once fulfillment has begun or the order has shipped.
11. Returns and Refunds
Eligible products may be returned within 30 days after delivery.
Approved refunds are returned to the original payment method.
We generally process approved refunds within 7 business days.
Please review our Refund & Return Policy for complete requirements.
12. Exchanges
We accept exchanges for eligible products subject to availability.
Customers must contact us before returning a product for exchange.
13. Promotions
From time to time, Ovalira® may offer promotions, discounts, promotional bundles, Buy One Get One offers, or other limited offers.
Specific promotional terms displayed with an offer form part of that promotion.
Promotions may be modified or ended where permitted by applicable law.
14. Shipping Protection
Shipping Protection may be offered as an optional feature for certain orders.
Where offered, applicable pricing, coverage, and conditions will be displayed at the time the option is presented.
15. Intellectual Property
The content of this website, including applicable text, graphics, designs, logos, product presentation, and other materials owned by or licensed to us, is protected by applicable intellectual property laws.
Nothing in these Terms transfers ownership of our intellectual property to the user.
16. Prohibited Use
You may not use our website:
• For unlawful purposes
• To commit fraud
• To interfere with website security or operation
• To transmit malicious software
• To violate the rights of another person
• To provide deliberately false information in connection with an order
17. Third-Party Services
Our website may use third-party providers to support store hosting, payments, order processing, shipping, advertising, analytics, fraud prevention, and other business operations.
These providers may process information as necessary to perform their services.
18. Privacy
Our collection and use of personal information is described in our Privacy Policy.
19. Limitation of Liability
To the maximum extent permitted by applicable law, HONG KONG FOLLOWS THE TREND OF GLOBAL TRADE LIMITED will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded under applicable consumer protection law.
20. Changes to These Terms
We may update these Terms from time to time.
The most current version will be published on this page with an updated revision date.
21. Contact Us
Questions about these Terms may be sent to:
ovaliraforservice@gmail.com
Ovalira®
Operated by HONG KONG FOLLOWS THE TREND OF GLOBAL TRADE LIMITED
RM H22 UNIT C2, 2/F, HUNG TO CTR
94-96 HOW MING ST
KWUN TONG
HONG KONG
Phone:
+852 4671 2213